A Ukrainian Phone Number That Works in Australia

For Ukrainians living abroad, staying connected with home is not always as simple as making a WhatsApp or Viber call.

Some relatives, especially older family members, are more comfortable calling an ordinary Ukrainian mobile number. A Ukrainian number can also be useful when communicating with banks, government services and other organisations back home.

Recently, Helping Hand Community Support assisted one of our community members in obtaining a Ukrainian virtual mobile number through Zadarma.

The number begins with +380 63 and can receive calls through the Zadarma app while its owner is in Australia. For relatives in Ukraine, it works like calling a Ukrainian mobile number, while the recipient answers over the internet without international roaming charges.

What it currently costs

At the time of publication, Zadarma advertises:

• US$1 to connect a Ukrainian mobile number;
• US$2 per month when paid annually; and
• US$25 in total for the first year.

Prices, available number prefixes and service conditions can change, so please check the provider's website before purchasing.

What you need

Zadarma currently asks applicants to:

1. provide a passport or identity card copy;
2. complete automatic identity verification, or provide the requested verification photograph; and
3. specify a current address in Ukraine, including the city, street, number and postcode.

If additional proof of a Ukrainian address is requested, older paper passports may contain a registered address. People with newer documents can obtain an electronic extract confirming their registered place of residence through Diia.

Calls are answered over the internet using the Zadarma mobile or desktop app. Zadarma states that incoming calls to its virtual numbers are free, although internet usage and any charge from the caller's provider may still apply. SMS reception requires identity verification and prepayment for at least three months.

An important limitation

This service will not suit every situation. Some banks and online services may not accept virtual numbers for verification or security messages. Confirm this with the relevant institution before buying a number, particularly if access to a bank account or pension depends on it. A reliable internet connection is also required to receive calls.

For one of our community members, this small and affordable solution restored an important connection with family and services in Ukraine. Sometimes a helping hand means finding the right technology—and helping someone through the setup one step at a time.

Learn more or register on Zadarma

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UAANT is not affiliated with Zadarma and does not guarantee its availability, pricing or suitability.

Information checked on 12 August 2026. See Zadarma's Ukrainian mobile-number information and the official Diia residence-extract service.